Frively

Our phone line is open Monday-Thursday 9am-5.30pm, Friday 9am-5pm and Saturday 9am-4pm

- Extension 1 - Sales
- Extension 2 - Support 
- Extension 3 - Accounts

- Our phone line is open Monday-Thursday 9am-5.30pm, Friday 9am-5pm and Saturday 9am-4pm
- Call us on 01273 074 611
  - Extension 1 - Sales
  - Extension 2 - Support 
  - Extension 3 - Accounts

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Contact us on our phone line

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Filling out your salon's contact details

Adding your logo and social details

Filling in additional salon settings

Booking settings - team

Booking setting - services

Booking settings - products

Setting up client automatic messaging

Additional salon settings

Setting up your diary

Getting Started

Seeing 7 day view for a specific team member

Hide all but one team member

Hide a team member from the diary

Changing the lengths of booking slots available

View your diary a full week at a time

Make your diary show in high contrast

Hiding or showing bookings which are cancelled

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Managing your bookings overlapping or going out of working hours

Navigating around the diary

Team member column showing when not scheduled

Missing team member column in the diary

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Adding a break

Returning to day view from week view

Week view for multiple team members

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Making a booking

Making a multipart booking

Editing a booking's duration

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Editing a service's start time

Editing a booking's start time

Editing the client on a booking

Editing the processing time on a booking

What is processing time?

See the receipt for a paid booking

Searching your bookings

Quick view: see a booking's price

Quick view: previous and future appointment

View the bills associated with a booking

View consultation answers on an associated booking

Adding a consultation to a booking

Adding professional stock use to a booking

Quick access: going to a client's profile from their booking

Editing a client's notes from their booking

Printing client notes from their booking

Adding notes for a client from their booking

View clients' notes from booking

Rebooking an appointment

Marking a booking as cancelled

Marking a booking as a no show

Marking a booking in salon

Repeating bookings

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Adding a booking tag

Edit the team member on a booking

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Using multiple payment methods when taking a bill

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Reprocessing a bill with different items or prices

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Voiding a bill

Printing or emailing a receipt

Changing the amount of account credit redeemed

Calculating change for a bill

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Add a stock use entry

Add petty cash

Saving a bill

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Selling more than one of a product

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Redeeming a bundle

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Adding a discount to a product or service

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Selling a product

Creating a new bill in the till

Taking payment from a booking

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Till

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A simple guide to online booking.

Your online booking link

Setting up online booking deposits

How to Block Clients from Booking Online

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Creating an online booking account

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Updating a client's communication preferences so they do not receive marketing

Adding progress pictures for a client

Adding a client profile picture

Editing a client's account balance

Delete or anonymise a client

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