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Setting up automatic reminder messages for in salon deposits
Setting up automatic reminder messages for in salon deposits

How to configure your text or email reminder messages for deposits taken for appointments made in salon

Kate Shove avatar
Written by Kate Shove
Updated over a week ago

Setting up when you want clients to receive reminders

  • Go to Settings in the left hand menu -> Click the Bookings tab at the top

  • Scroll down to Deposit Reminders -> Toggle on SMS and/or email

  • For Reminder One, select how many days prior to the appointment you would like the reminder to send. If the booking is made closer to the booking date than your selection, the reminder would send immediately on the booking being created.

  • Optionally for a second and third reminder, you can toggle on the Enabled switch for each one and select how many days prior.

Setting up what you want the reminders to say

  • Go to Settings in the left hand menu -> Click the Bookings tab at the top

  • Scroll down to Deposit Reminders

  • Under SMS Template and Email Template, you can change the default designs by click Customise.

  • When editing the wording, be sure to use your merge tags and personalisation fields correctly (careful around the curly brackets! {{-}} )

  • You can see how to design your email template here

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