Skip to main content
All CollectionsSupport Help
Allow remote access
Allow remote access

Help us get logged onto your device to help you

Kate Shove avatar
Written by Kate Shove
Updated over 8 months ago
  1. The programme will automatically download, or you can click on the correct operating system

  2. Click to open and then install the file. Prompts might include allowing the programme to make changes to your device, select Allow.

  3. Give your technician the 9 digit code on your screen

Did this answer your question?